The purchase of Power Gear by Lippert Components took place in June of 2014 and has resulted in a decline in customer service for dealers and RV’ers alike. Power Gear was a good company to work with before being purchased by Lippert Components. Although Power Gear did raise their prices substantially before the purchase. We experienced 20%-40% price increases. For example: A power Gear motor that cost $200 went to $500 my cost. That is a substantial increase and Power Gear could never give a good explanation for the radical increases.
After the purchase Lippert Components raised the prices again and also started the unfriendly task of assigning all Power Gear and Kwikee parts with Lippert part numbers. This will create confusion for years to come. Power Gear and Kwikee numbers have been populating the internet for decades and all of the dealers have only used Power Gear and Kwikee numbers. It will take years to get the world transformed to Lippert numbers. It was a ridiculous move and it just exemplifies the “who cares’ attitude by Lippert. It is also displayed in the quality most of Lippert products.
Listen Now to Episode 26.